FAQ
GENERAL LOG HOME QUESTIONS
What makes log homes different from conventional homes?
Log homes are “breathing” structures made from natural materials that expand, contract, release moisture, and settle over time. They require breathable stains, flexible chinking, and routine inspections to maintain structural integrity and protect the wood from UV and moisture.
How often should I maintain my log home?
General log home maintenance should be performed once per year, with stain and topcoat maintenance every 3–5 years depending on sun exposure, weather, and wall orientation.
Can log homes last a lifetime?
Yes — when maintained correctly and kept dry, logs can last well over 100 years. Most long-term issues (rot, insects, stain failure) occur due to moisture intrusion, poor ventilation, or improper finishing products.
INSPECTION & DIAGNOSTICS FAQ
What tools do you use during a log home inspection?
We use advanced diagnostic technology including:
moisture meters (pin & pinless)
thermal imaging
density probes
UV analysis
endoscope/borescope cameras
adhesion tests for chinking
laser movement measurements
These tools allow us to detect hidden moisture, internal rot, finish failure, air leaks, settling, and structural concerns.
Why is moisture testing important?
High moisture levels inside logs are the #1 predictor of rot, fungal growth, and stain failure. Moisture readings show whether a log is healthy, drying properly, or at risk.
What does infrared thermography show?
Thermal imaging reveals:
hidden moisture behind logs
air leaks
failed chinking
settling issues
areas losing heat or trapping cold air
It allows us to diagnose problems without opening walls.
Do you inspect Pan-Abode and milled log homes?
Yes. We inspect all log and timber systems, including:
full-round logs
milled log homes
Pan-Abode
timber frame
dovetail structures
cedar siding cabins
When should I schedule an inspection?
before buying a log home
before restoration or staining
after heavy water exposure
when logs appear soft or dark
when chinking begins to crack
when stain fades or turns patchy
ROT & STRUCTURAL DAMAGE FAQ
How do I know if my log has rot?
Signs of rot include:
soft or spongy wood
dark staining
mushroom-like fungus
moisture readings above 20%
carpenter ant activity
peeling stain in localized patches
We confirm rot using moisture meters, density probes, and visual/thermal diagnostics.
Can rot be repaired?
Yes. Depending on severity:
surface rot → removed + borate + filler
moderate rot → remove section + donor log splice
advanced rot → full log replacement
We match species, profile, diameter, and colour for seamless repairs.
What causes rot most often?
trapped moisture
failed stain or topcoat
leaking gutters
splashback from decks
ground contact
improper oil-based coatings
interior humidity issues
Is it possible to stop rot once it starts?
Yes, if caught early. Treatments include:
borate preservatives
improved drainage
replacing compromised sections
correcting water intrusion sources
CHINKING & SEALANTS FAQ
What is chinking?
Chinking is a flexible, elastomeric sealant used to seal gaps between logs. Modern chinking is breathable, stretchable, and long-lasting.
Do all log homes need chinking?
Not all — but many do.
Homes that typically require chinking:
hand-crafted full-round
timber homes with settling
homes with movement gaps
older structures where previous chinking has failed
How long does modern chinking last?
With Perma-Chink Systems®, properly applied chinking lasts 20–30+ years.
What causes chinking to fail?
improper surface prep
insufficient backer rod
movement without flexibility
incompatible stain (usually oil-based)
extreme UV exposure
Can old chinking be repaired or patched?
Yes. We can:
remove failed sections
reapply premium flexible chinking
colour-match new sections to existing
STAINING & FINISHES FAQ
What type of stain do you use?
We use Perma-Chink Lifeline™ water-based stains and topcoats exclusively — engineered specifically for log homes.
Why don’t you use oil-based stains?
Oil-based stains:
trap moisture
cause logs to rot from inside
turn brittle
darken and amber over time
attract dirt
require heavy sanding/blasting to remove
Perma-Chink water-based stains:
breathe
stay flexible
resist UV
protect logs long-term
are compatible with modern chinking
How long will my stain last?
With Perma-Chink:
expect 3–5 years on average before maintenance
high UV walls (south/west) may need touch-up sooner
Topcoat extensions can increase lifespan up to 5+ years.
How do I choose a stain colour?
We test multiple samples directly on your logs to see how each interacts with your wood species, age, and grain.
Can I change my log home’s colour?
Yes — but only after removing the old stain through:
blasting (preferred)
sanding
or chemical stripping (rare)
What is the proper method for applying stain?
We apply stain using:
airless sprayers
back-brushing for deep penetration
2–3 coats depending on product
controlled temperature and weather conditions
BLASTING VS SANDING FAQ
Is sanding or blasting better?
Both have their place — at True North Log Works, we use both methods carefully depending on the situation.
Blasting advantages:
removes heavy UV damage
removes deep-set oils
profiles the surface for deeper stain absorption
ideal for old homes with thick coatings
Sanding advantages:
creates a smooth, uniform surface
lower dust
ideal for newer homes or maintenance coats
perfect for spot prep or refined finishing
Does blasting damage logs?
Not when done correctly with fine media (50/100 grit crushed glass).
It only profiles the surface slightly.
Do you use chemical strippers?
Only when absolutely necessary.
We prefer safe, non-toxic methods like sanding or blasting.
MAINTENANCE FAQ
How often should I clean my log home?
Annually — especially south/west walls exposed to sunlight.
Can I pressure wash my log home?
No.
Pressure washing raises grain, injects water, and causes rot and stain failure.
Use a hose nozzle + soft brush instead.
How often do I need to re-stain my home?
Every 3–5 years for Perma-Chink systems.
Highly exposed walls may need touch-up sooner.
Do I need to clean before re-staining?
Yes.
Light soap or Perma-Chink Log Wash™ removes dust, pollen, and contaminants.
How do I prevent mold and mildew on logs?
keep gutters clean
trim trees and increase airflow
maintain the topcoat
keep sprinklers away from logs
ensure sun reaches shaded areas
maintain Perma-Chink Lifeline™ finish
COST & PROJECT FAQ
How much does it cost to restore a log home?
It depends on:
size
age
stain type
UV exposure
rot level
height
accessibility
prep requirements
We provide free estimates using:
high-resolution photos
or on-site assessment when needed
Do you travel for restoration projects?
Yes — we serve:
Western Canada
Manitoba
Northern Ontario (select areas)
Do you provide warranties?
Yes. We follow Perma-Chink Systems® limited warranty specifications and offer workmanship warranties on restoration, chinking, and rot repair.
Can you work on heritage or historic buildings?
Absolutely. We specialize in preserving original architecture, tool marks, and colour tones using conservation-minded methods.
PERMA-CHINK SYSTEMS® FAQ
Why do you only use Perma-Chink products?
Because Perma-Chink offers:
highest UV protection
breathable formulation
flexible chinking
superior longevity
excellent warranties
compatibility across all finishes
safe, low-VOC technology
products engineered for log structures (not decks or siding)
How long does Perma-Chink stain last?
3–5 years depending on exposure, with optional topcoat extensions.
Is Perma-Chink eco-friendly?
Yes — all products are water-based, low-VOC, non-toxic, and safe for pets and plants.
Can Perma-Chink be applied over oil-based stains?
No.
Old oils must be removed by sanding or blasting to ensure proper bonding and breathability.
RESTORATION PROCESS FAQ
What are the steps to restore a log home?
Our 7-step process includes:
Consultation & Assessment
Detailed Quotation
Full Site Preparation
Blasting or Sanding
Borate Preservative
Professional Staining & Chinking
Final Cleanup + Maintenance Guide
How long does a full restoration take?
Typically 1–3 weeks, depending on:
size of home
weather
extent of prep
height & accessibility
Do you clean up after the work?
Yes — full exterior & interior cleanup including dust removal, fixture reinstallation, window cleaning, and landscaping blending.
PURCHASING & SCHEDULING FAQ
How do I get a quote?
Send high-resolution photos via email, or we can complete an on-site inspection.
When is the best time of year to redo a log home?
Dry seasons with stable temperatures:
May–October (Canada)
earlier or later if weather allows
Do you require a deposit?
Yes — a deposit is required to secure scheduling, with remaining payment due at completion.